For you to better understand how our websites work

We’ve done our best to reduce and simplify the rules on our sites. Therefore, we have separated the most important points for you below, which can also be read in a very complete and detailed way in the Terms of Use below.< /p>

In addition, we are always available to answer any questions you may have, via chat and contact us available on the platform; by telephone (11) 3514-9600 and (34) 3257-6000, available from Monday to Friday, from 8:00 am to 6:00 pm; and at the physical address Av Nicomedes Alves dos Santos , 1881, Morada da Colina, City of Uberlândia, State of Minas Gerais, CEP 38411-106.

We are a company specializing in customer service software.

You don’t need to pay anything to use our websites.

We try hard to make our websites secure, but we still recommend that, before downloading any content, you install antivirus and protection programs.

Our Terms of Use may change, but you can always access the most up-to-date version on our website. Additionally, if we are going to take any action that the law requires your authorization, you will receive prior notice so you can accept or decline.

We have a Privacy Policy that addresses what we do with your personal data. It is very important that you read and understand this document too!

The following Terms of Use are divided as follows to facilitate your access to information:

• Text Release Date;
• Explanation of Technical Terms or in a Foreign Language;
• Purpose of the Site;
• User Restrictions;
• ASC Disclaimer;
• Intellectual Property Rights of the Site Controller;
• Details of Access to the Site;
• Changes to Terms of Use;
• Personal Data, Privacy and Security;
• Applicable Law and Jurisdiction;
• Contact.

TERMS OF USE

Sites called “ASC”, whose domains are HYPERLINK “https:/ /www.ascbrazil.com.br/”  https://www.ascbrazil.com.br/ e  HYPERLINK “https://ascsac.com.br/” https://ascsac.com.br/</ span>, are owned, maintained and controlled by ASSOCIATED SOFTWARE COMPANY LTDA, a legal entity constituted as a limited liability company, registered with the CNPJ under No. 14.665.256 /0001-22, with headquarters at Av Nicomedes Alves dos Santos, 1881, Morada da Colina, City of Uberlândia, State of Minas Gerais, CEP 38411-106.

This document aims to provide information on how to use the websites, their tools, conditions, in addition to explaining the rights and duties of Users and is in compliance with Law No. 12,965/2014 (Marco Civil da Internet) and Law No. 13,709/2018 (Personal Data Protection Law).

We warn that the entire text must be read carefully and, if you (also called “User”) do not agree with the content of our Terms of Use and/or Privacy Policies, do not continue browsing. We also recommend, if accepted, that you store or print a copy of this agreement, including all policies.

1. DATE OF AVAILABILITY OF THE TEXT

This document was made available on 24/09/2020.

2. EXPLANATION OF TECHNICAL OR FOREIGN LANGUAGE TERMS

Below are the meanings of technical nomenclatures and terms in the English language.

Download: Transferring a file from a specific server to the User’s computer.

Virus: Malicious software that infects systems and computers, with the aim of causing some damage, makes copies of itself and tries to spread to other computers, using various means.

3. PURPOSE OF THE SITE

3.1. The ASC websites consist of electronic platforms to promote our service platform; show success stories; provide rich materials to inform subjects related to our product/service; content generation to establish relationships and communication with the public; show on the website that we use what we sell (e.g. digital service channels); publicize our internal vacancies on Work with Us; publicize promotional campaigns;

3.2. There are no fees for using the sites.

4. USER RESTRICTIONS

4.1. Users may not may:

4.1.1. Harm the rights of ASC, site operators, third parties or act in any way or manner that may contribute to such violation;

4.1.2. Carry out acts that limit or prevent the use of the websites or illegally access the website;

4.1.3. Use the tool to carry out illegal actions and disseminate messages unrelated to the websites or their purposes, including messages with illegal and inappropriate content;

4.1.4. Insert data that is false, outdated or incomplete;

4.2. If any breach of conduct is detected, the User’s access to the websites may be blocked.

5. DISCLAIMER OF ASC

5.1. The ASC is not responsible for:

5.1.1. Possible unavailability of the platform, which you have not given

cause.

5.1.2. User conduct and non-compliance with its obligations

obligations.

5.1.3. Insertion of false information by Users;

5.1.4. Damage that the User may experience due to the exclusive actions of third parties, as well as network connection failures and malicious interactions such as viruses.

5.1.5. Damages that the User may incur as a result of misuse of the platform in violation of these Terms, the Privacy Policy, the law or court orders.

5.1.6. Acts of God or force majeure.

6. INTELLECTUAL PROPERTY RIGHTS OF THE SITES CONTROLLER

6.1. The ownership and rights relating to the websites belong exclusively to ASC. Access and its regular use by the User do not grant him any right or prerogative over intellectual property or other content contained therein.

6.2. All content on the platform, including the brand, logo, domain, databases, files, texts, drawings, photos, layouts, headers and other elements, was created, developed or transferred to ASC, being, therefore, the exclusive property of ASC or licensed to it and located protected by Brazilian laws and international treaties that deal with intellectual property rights, such as Law no. 9,610/98.

6.3. The User is not authorized to use, in any form or pretext, the brand, its variations, domains and signs that belong to ASC or are displayed on the websites.

6.4. The following are prohibited: reproduction, in whole or in part, exploitation, assignment, imitation, copying, plagiarism, storage, alteration, modification of characteristics, sale, donation, alienation and transfer of any content on the websites.

6.4.1. Reproduction of our content for informational and educational purposes may be permitted, provided that our express authorization is requested.

6.5. The User who violates the prohibitions contained in the legislation on intellectual property and in these Terms will be held civilly and criminally responsible for the infractions committed, in addition to being prevented from accessing the website.

7. DEVELOPMENTS OF ACCESS TO SITES

7.1. Despite the best efforts of ASC to provide secure access to Users, due to technical difficulties, internet applications or transmission problems, copying may occur inaccurate or incomplete information contained on the websites.

7.2. Illegal acts committed by third parties and beyond our control may also occur, such as unauthorized intrusions and hacking actions. Additionally, computer viruses and other harmful programs may also be inadvertently downloaded from websites.

7.3. Therefore, ASC recommends installing appropriate antivirus and protectors on your computer or smartphone before using or browsing the websites and downloading any material from it contained.

7.4. The ASC reserves the right to unilaterally modify the websites, as well as the configuration, presentation, content, functionalities, tools or any other element, including its cancellation.

8. CHANGES TO TERMS OF USE

8.1. The ASC may unilaterally add and/or modify any clause contained in these Terms of Use. The updated version will be valid for the use of the platform carried out from its Publication. Continued access or use of the sites, after disclosure, will confirm the validity of the new Terms of Use by Users.

8.2. If the change made requires User consent, the option will be presented to freely, unequivocally and informedly accept the new text or to reject it.

8.3. If the User does not agree with the change, they may not provide consent for specific acts or may completely terminate their relationship with ASC. This termination will not, however, exempt the User from complying with all obligations assumed under the previous versions of the Terms of Use.

9. PERSONAL DATA, PRIVACY AND SECURITY

9.1. The ASC websites have a specific policy to regulate the collection, storage, use and processing of personal data, as well as their security: the Privacy Policy Privacy. This specific policy inseparably integrates these Terms of Use, highlighting that the data will be archived in accordance with current legislation.

10. APPLICABLE LAW AND ELECTION VENUE

10.1. The sites are controlled by ASC in the city of Uberlândia, Minas Gerais, Brazil, and can be accessed by any device connected to the Internet, regardless of its geographic location .

10.2. The User agrees that the applicable legislation for the purposes of these Terms of Use and the Privacy Policies will be that in force in the Federative Republic of Brazil.

10.3. The ASC and the User agree that the court of the city Uberlândia, Minas Gerais, Brazil, will be the only one competent to resolve any issue or controversy arising or resulting use of the websites.

11. CONTACT

11.1. AASC makes the following channels available to receive all communications whatever the User wishes to do, whatever: via chat and speak to us available on the platform; by telephone (11) 3514-9600 and (34) 3305-8885, available from Monday to Friday, from 8:00 am to 6:00 pm; and at the physical address Av Nicomedes Alves dos Santos , 1881, Morada da Colina, City of Uberlândia, State of Minas Gerais, CEP 38411-106.