Customer support with ASC SAC
Simple and automated processes that optimize your team's work.
With ASC, you have the power to centralize channels in a single interface, providing multichannel support that allows your customers to choose their preferred communication channel.
Agent dashboard
With ASC SAC, you have quick access to all customer interactions and communications in an easily navigable dashboard.
Gain insights from your support management, such as:
- CLASSIFY support tickets and access conversation history
- STORE and manage contacts and data
- CREATE support queues and set priorities
- OBTAIN average interaction times
- CONDUCT satisfaction surveys
- MONITOR customer input and keywords
Resolve your customers' issues
By centralizing your contact channels, you can resolve issues with greater efficiency.
Be prepared with chatbots
Serve and respond to your customers' frequently asked questions 24/7, reducing the workload and involvement of your human team.
Gain efficiency in handling initial inquiries and common doubts while optimizing your team's work.
Have customer history at your fingertips and create strategies
For personalized customer support, utilize conversations, activities, data, and history.
Create satisfaction surveys
Understand how your customers feel about your company's support, analyze the data, and implement improvements to enhance customer satisfaction.
Discover more solutions for different market segments and departments within our company.
Retail, construction, real estate
Automation can work wonders in your day-to-day business operations!
Services, education, consulting
You don’t need to limit your customer relationships due to time constraints!
